Contact us

The best way to contact us is via phone or via email. Please find our contact details below as well as our terms of business.

Mobile: 07983 991 772
Address: 3 Spires Energy Assessors
10 Wheelwright Drive,
Eccleshall
Staffs
ST21 6LB
Terms of Business:

Office hours
8.30am-6.00pm Monday-Friday

8.30am-5.00pm Saturday

An answering machine service will be available out of these hours.

Payment terms

Payment for services provided by 3 Spires Energy Assessors are required at the point of order. Payments to be made for services provided via Third Parties are in accordance with their own terms and conditions.

Delivery timescales

We aim to carry out EPCs within 3-4 working days of confirmed order and cleared payment wherever possible and based on property access availability within this timescale. 3 Spires Energy Assessors cannot be held liable for any failure to carry out work due to unforeseen circumstances which are beyond our control.

Cancellations

Cancellations will be accepted up to 48 hours of original booking. Cancellations after this period will induce a charge to cover incurred expenses.

Complaints procedure

A copy of our full complaints procedure can be obtained on request.

Accreditation

3 Spires Energy Assessors are fully accredited through Elmhurst Energy Systems Limited and ECMK

Membership

3 Spires Energy Assessors are members of Chamber of Commerce, PEPA (Property Energy Professionals Association), IDEA (Institute of DEAs) and ICO (Information Commissioners Office)

Accreditation No: EES/005246 / ECMK301611

VAT Reg No: 973 4712 00 Company Reg No:  2273455 Established 2008